Occupants’ well-being, support for new habits and lifestyles and a strong local footprint

Our main commitments

• Contributing to territorial cohesion and inclusion

  Community involvement is increasingly expected by stakeholders in addition to being one of the Company’s unwavering commitments. For this reason, Icade is stepping up its commitment to local hiring, professional integration, urban diversity, partnerships with local players and those in the social and solidarity-based economy, community initiatives and patronage.

  Icade Promotion has taken a number of steps to promote access to high-quality and affordable housing. These include inclusive housing solutions, a partnership with Action Logement aimed at enabling employees to buy their first homes, and the creation of “Icade Pierre Pour Tous”, a community land trust.

  In line with its expansion strategy, Icade Santé is helping to achieve UN Sustainable Development Goals 3 “Good Health and Well-being” and 10 “Reduced Inequalities” in France and Europe.

• Improving occupants’ well-being and strengthen customer relations

  Changes in habits and lifestyles have permanently transformed the real estate market. This is evidenced by the continued rise in shared housing and housing that can be easily adapted, digitalisation, the increasing focus on wellness, the growing use of hybrid spaces and mobile working. To face these challenges, Icade constantly expands its range of solutions. For example, Icade offers various eating areas, shared gardens, ride-sharing solutions and more in its business parks.

  The Residential Property Development Division offers another example with its “At Home Naturally” solution. It was designed in partnership with architect Nicolas Laisné and is based on two main pillars. The first, “Building with Nature in Mind”, aims to make nature more central to housing design, both to enhance occupants’ wellbeing and help Icade meet its environmental commitments. The second, “Building Homes for Every Need”, embodies the commitments Icade made to provide housing solutions that suit its customers and find new ways to promote home ownership.

  Lastly, Icade Santé is also strongly committed to ensuring quality care for the dependent elderly through the creation of a Quality of Life in Nursing Homes Charter. Similarly, Icade has designed an audit to analyse how healthcare facilities operate to help their operators improve the quality of patient care and the well-being of patients and caregivers.

• Improving customers’ environmental performance

  The behaviour and habits of tenants in offices and business parks, as well as operators of healthcare facilities and nursing homes, have a strong impact on the environmental performance of buildings. Reducing their consumption and use of natural resources is a main concern for these users. Icade has developed innovative tools for them such as leases with climate criteria: in order to coordinate its efforts in the fight against climate change with those of its tenants, this lease includes climate objectives in line with the Paris Agreement.

• Reinforcing our responsible procurement policy and supplier relationships

  Icade makes every effort to improve its responsible procurement policy by involving its suppliers and contractors in its CSR initiatives. In order to make its values and requirements known to them, Icade has implemented a responsible procurement charter for its three business divisions. Icade sought to introduce more stringent requirements and has included CSR criteria in the requests for quotation issued by the Procurement Department specific to each supplier category. In addition, the Office Property Investment Division evaluated all its main service providers based on the criteria set out in this charter and co-developed improvement plans with those which scored below 50/100. Taking it one step further, Icade has set up a training programme for buyers, particularly on topics such as responsible procurement.

• Ensuring business ethics

  Compliance with the rules of good conduct in terms of business ethics and transparency with our partners are fundamental to Icade.

  The Compliance Department works every day to counter the risk of corruption, money laundering and the financing of terrorism. It also ensures the protection of personal data. To accomplish this, robust measures have been put in place. These measures include a Code of Ethics, an anonymous whistleblower system, risk mapping, an action plan for personal data management and targeted training.